FAQ
Delivery Timeline
Shipping time estimates are per USPS & FedEx Guidelines:USPS First Class Mail: 1-5 business days, uninsured.USPS Priority Mail: 1-3 business da...
Read moreReturn & Exchange Policy
We want you to wear your jewelry - and love it. If you don’t, just send it back to us! For example, if you’d like a different stone or metal, we’r...
Read moreJewelry Care
With proper care and careful wear, your Judith Bright jewelry should last a lifetime. Here are some tips for wearing and loving your favorite one ...
Read moreProduction Time
Please allow up to 3-10 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each p...
Read moreShipping Methods
Orders are filled as they come in, regardless of the shipping method chosen. If your item is not in stock and is more complicated, expedited shippi...
Read moreI lost one of my earrings, can I buy just one?
If you lose one earring, don’t despair! We can sell you just one. Because items, gemstones, and techniques vary, we do ask that you send the old o...
Read moreCan I return an online purchase in store?
Absolutely. We offer no-hassle returns. You can either come in and get your money credited to your card, exchange it for something else, or put ...
Read moreHow to Prepare a Package for Returns
Careful preparation of your package helps to ensure safe delivery. The Box Choose a box with enough room for cushioning material around the conten...
Read moreInternational Shipping
We do not ship internationally at this time, but we hope to at some point!
Read moreLost or Unreceived Packages
If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packa...
Read moreUndeliverable/Refused Packages
Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due...
Read moreCancellations / Changes to Orders
Once orders are placed, they are put in production and we cannot guarantee changes or cancellations. Please email us asap with any changes gurus@j...
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