Thanks so much for your interest in our company. If you have questions please email us and we'll be happy to assist.
We want you to wear your jewelry - and love it. If you don’t, just send it back to us! For example, if you’d like a different stone or metal, we’re happy to swap it out. We want you to feel as good about your jewelry as you do about us. We see you as we do our BFF, our mom, and our sister, and you can expect to be treated as such!
Judith Bright LLC happily accepts returns for a full refund in the original form of payment within 60 days of original purchase and exchanges within 120 days of your initial purchase.
Returned jewelry must be unworn and in its original condition to be accepted as a return or exchange. Be sure to have your jewelry returned or exchanged in its original packaging.
A Judith Bright associate must be able to locate the original purchase in our system for proof of purchase, with either a receipt copy or the name of the original purchaser.
Judith Bright LLC reserves the right to exercise discretion in denying returns due to the condition of the product or lack of proof of purchase. Express shipping on an original order is non-refundable.
Email email@example.com if you have any questions or need assistance.
With proper care and careful wear, your Judith Bright jewelry should last a lifetime. Here are some tips for wearing and loving your favorite one of a kind, handmade pieces:
— Do not wear your jewelry in the shower, bath, swimming pool or ocean. Our metals are of high quality, but water will always find a way to wear away at metal.
— Wait until all lotion, sunscreen, medicine, and perfume are dry before putting on your jewelry.
— For cleaning, gold filled and silver jewelry can be treated the same way- using your silver polishing cloth and then gently clean with Dawn dish soap and warm water. For some pieces, it may be appropriate to use a soft-bristled toothbrush to clean them. When you are not wearing your jewelry, place it in a cloth bag to halt the tarnishing process.
Please allow 7-10 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each piece, handcrafted with heart and soul by one of our talented artisans!
Items in the Readymade collection are taken to the post office the same day if ordered by 12pm CST Monday to Friday. If ordered after 12pm, they are taken to the post office the next business day. If you need something sooner, just message us — we always do our best to help!
Orders are processed and fulfilled Monday-Friday as they come in, regardless of the shipping method chosen. Custom orders placed on Saturday and Sunday are processed the following business day. If your order is placed on or during a major holiday, your order will be processed the following business day. Orders containing items in-stock placed prior to 12 PM CST Monday-Friday will be taken to the post office the same day. After 12 PM CST orders will go out the following business day.
Our items are available in a staggering combination of around 30,000 different options, therefore retail stock comes in limited supply. If you need something in a pinch, please contact us and we’ll let you know what’s ready to roll.
Still handmade to order, in-stock items are those our artisans can assemble for you in one day with the quality and attention to detail you have come to expect. Orders placed by 12 pm CST Monday-Friday, will be shipped out that same day. If you miss the noon cutoff, your items will be shipped out the following business day. In-stock items combined with made-to-order items in your cart will go into our standard 5-7 day production queue. Order In-Stock items separately if you need them sooner!
Made-to-order items are more elaborate pieces that take our artisans extra time and attention. Our production time can run 5-7 business days. Often, we can get items made more quickly depending on our production queue. If you need something ASAP, please chat with us, email firstname.lastname@example.org, or call 615-269-5600. We will do whatever we can to make it happen for you. Placing In-Stock items in your cart with your Made-to-Order items will default them to the 5-7 day production timeline. Order In-Stock items separately if you need them sooner!
PLEASE NOTE: If In-Stock items are combined with regular items in your cart, they will go into our standard production queue. Judith Bright does not offer split shipments. If you need the In-Stock item immediately, we suggest you order it separately from items that are not in the In-Stock collection.
SHIPPING TIMES: If you need a In-Stock item shipped quickly, we recommend upgrading your shipping to priority or FedEx overnight at checkout due to the current USPS processing times.
Due to the increased cost of our repairs over time, it is not feasible for us to continue providing a free repair service without increasing our prices. In lieu of that, we decided to charge a nominal repair cost if needed. The majority of jewelry that comes back for repair is not due to a manufacturing defect, but rather improper care of jewelry (i.e. breakage due to falling/hitting on hard surfaces, excessive wear, improper storage, wearing in the shower, pool, lake or ocean, contact with beauty products and sunscreen and accidental breakage or dent). We want to keep you in your JB and we want to keep our reasonable prices.
With proper care and careful wear, your Judith Bright jewelry should last a lifetime. Here are some tips for wearing and loving your favorite one of a kind, handmade pieces. If you need a repair, follow the steps below. If your jewelry arrived broken, please email email@example.com.
1. Fill out the repair form. (don't forget to tell us your ring size!)
2. Bring your jewelry and form into a Judith Bright store or ship it to:
2307 12th Ave South
Nashville, TN 37204
3. If you are shipping your item, we recommend using USPS Priority Mail or a private carrier like FedEx or UPS. Judith Bright is not responsible for shipping fees associated with mailing in your item.
4. Any jewelry brought in to one of our stores will incur a $5 processing fee. Mail-in repairs will incur an $8 processing and shipping fee. Need something fixed fast? We offer a rush repair service for $30. Please keep in mind that we cannot begin the repair until we have processed the repair fee.
6. Standard repairs can take up to 8 weeks while rush repairs take 5-10 business days.
7. A guru will contact you when we have received your item and start processing your repair.
Holiday Repair Policy
Repair Production comes to a halt on November 1st. Regular repair production resumes January 15th.
f you lose one earring, don’t despair! We can sell you just one. Because items, gemstones, and techniques vary, we do ask that you send the old one into the Nashville studio so that we can make a match and clean it up for you. Please include the repair form with your jewelry as well as your return address and a phone number where we can easily reach you to when we call for your credit card number. The shipping back to you will be on us, as usual! Please allow up to 7-10 business days.
Judith Bright Jewelry
2307 12th Ave. S
Nashville, TN 37204
Careful preparation of your package helps to ensure safe delivery.
Choose a box with enough room for cushioning material around the contents. Sturdy paperboard or corrugated fiberboard boxes are best for weights up to 10 pounds. If you are reusing a box, totally remove or obliterate all previous labels and markings with heavy black marker.
You can purchase boxes and tubes of various sizes at most Post Offices. Select Priority Mail Express and Priority Mail boxes are available free at the Post Office for items sent using either of these services. While you are not required to use the free packaging for these services, you must use the USPS-produced address label provided by the Post Office for Priority Mail Express. To order Priority Mail Express or Priority Mail boxes at no extra charge, call 1·800·222·1811 or visit www.usps.com/store.
Place the cushioning all around your item or items. You can use newspaper, “foam peanuts,” or shredded paper. Close and shake the box to see if you have enough cushioning. If you hear items shifting, add more cushioning.
Placing an extra address label with the delivery and return addresses inside the package will ensure that the item can be delivered in case the outside label becomes damaged or falls off.
Use foamed plastic or padding to protect your items, placing the cushioning inside hollow items as well. Mark the package “Fragile” or mark “Perishable” on packages that contain food or other items that can spoil. Careful packaging is the best way to safeguard your valuable items against damage.
If you are mailing a very heavy or very dense item, start with a sturdy box, pack the contents securely with a strong material for bracing to prevent shifting, and tape all the edges with reinforced tape. Packages heavier than 70 pounds cannot be mailed.
Tape the opening of your box and reinforce all seams with 2-inch-wide tape. Use clear or brown packaging tape, reinforced packing tape, or paper tape. Do not use cord, string, twine, masking, or cellophane tape. Place a strip of clear packaging tape over your label to prevent the address from smearing.
Print or type your address in the upper left corner on the same side of the package as the delivery address.
Place labels for extra services above the delivery address and to the right of the return address, or to the left of the delivery address.
Use stamps, a postage meter, or a PC Postage system to affix the correct amount. You can calculate and purchase postage online at www.usps.com.
Print or type the delivery address parallel to the longest side of the package. Type or print clearly with a pen or permanent marker so that your address is legible from an arm’s length away. Do not use commas or periods.
Labels for USPS Tracking or Signature Confirmation are placed to the left of the address label.
To find the correct spelling of a city name and state abbreviation or to find a ZIP Code, visit www.usps.com or call 1·800·ASK·USPS. Using the correct ZIP Code helps direct your mail more efficiently and accurately.
If your mail item weighs 13 ounces or less, and you have affixed correct postage, you can drop it into a blue collection box. If your item weighs more than 13 ounces, and you have affixed postage stamps, you must take it to an employee at the retail counter of a Post Office.
If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packages once they are in the hands of USPS and/or proof of delivery is generated.
For all orders over $300 we strongly recommend choosing USPS plus Signature or FedEx 2day shipping.
Since we cannot be responsible for delivered packages that have been lost or stolen, we highly recommend selecting a delivery address that you trust and select a shipping method accordingly. We also offer Route Package Protection at checkout to protect you from lost or stolen packages!
Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due to customer error will incur a $5.00 restocking/reshipping fee. A restocking & reshipping fee will be applied to the final refund amount or charged upon re-shipment of the order once the original package is received in-house.
Once Orders are placed they are put in production and we cannot guarantee changes or cancellations to orders, although we will do our best! Please review your order before it is placed to ensure accuracy. You will be notified via e-mail if we are able to accommodate your requests.
To provide our customers with the most affordable shipping service we use the USPS First Class Business Mail, FREE OF CHARGE, on all orders unless otherwise selected during the checkout process.
Judith Bright LLC. currently ships within the Continental U.S, Hawaii & Alaska. We hope to add International shipping in the near future! We cannot express ship to APO/FPO & P.O.
If shipping items to multiple addresses of two or more, a $3.00 charge per each additional address will be applied at the time of checkout. Other shipping methods offered include USPS Priority Mail, FedEx 2nd Day, FedEx Standard Overnight, and of course In-Store Pick Up options!
NOTE: FedEx 2nd Day and FedEx Standard Overnight packages will only be delivered Monday-Friday.For all orders over $500 a $2.50 fee for USPS and a $5.00 fee for FedEx will automatically be added on to your order, and a signature will be required upon delivery. If your order is less than $500 and you are worried about delivery or theft, you have the option to purchase signature required for the prices stated above. Customers will receive a notification via e-mail once your order has shipped containing a tracking number.
The metals we feature in our designs are purchased only in the United States and include 14 Karat Gold-Filled, Sterling Silver, and in some instances Rose Gold-Filled. We use these metals because they provide the highest quality at the most affordable price.
14K Gold-filled is a durable gold product affording the look of solid gold at a fraction of the cost. It is made by bonding a layer of 14K Gold to a base metal, usually brass, through heat and pressure. (Think of the base metal as a sponge and the layer of gold filling in the holes when heated.) It is sturdier than gold plate — which has an ultra-thin coating and can turn colors and eventually chip off — or vermeil, which can rub off through normal wear. 14/20 Gold-Filled materials are regulated by the Federal Trade Commission and must contain 1/20th of 14K Gold.
If you can wear gold, you can wear gold-filled without worries of an allergic reaction as all of our jewelry is nickel-free. Judith is very allergic to nickel and can wear every piece in the line with no problem.
Rose Gold-Filled is the same as above, with the addition of the alloy copper to give it the pink tone.
We offer Argentium Sterling Silver where possible, because it is a pure silver with the alloy Germanium (rather than the usual copper), which reduces tarnishing considerably.
Our beads are made from real sandalwood. Sandalwood is rare and should be treated carefully. Please do not get them wet or sweaty as that will cause them to dry out and turn white. Imagine putting a glass of water on an unfinished table and how that creates a white ring. It’s the same process. If you find yours to be dried out, please send them back to the store or drop them by and we’ll refresh them with some sandalwood oils. If you find them losing their smell, put them in a ziplock bag overnight and their scent should be restored. You could also call our Nashville store to purchase sandalwood oil! Just be sure to use no more than one drop of oil!
Often people wear perfume and lotions and the beads take on that smell. If you wear them a lot - and we hope you do - they will definitely start to smell more like you!
They will also "get good" meaning they will become darker and shinier. The beads are strung on traditional elastic. The best way for the bracelets to retain their shape is for you to roll them off your arm. Resist pulling on them prior to removing them. Nothing will stretch them out faster.
Do you love jewelry? Do you have experience making handmade jewelry? Do you consider yourself a "people person?" Are you super-organized, creative, and hardworking? Are you looking for a company to call home? Then come work with our JB Team!
Judith Bright is a Nashville-based artisanal jewelry and retail business. We design and manufacture our own jewelry that is sold in our stores and through our website. We have a store in Atlanta and a busy web business. We are committed to excellence in our design and production while providing exceptional customer service.
We are growing like crazy and may have positions open. We frequently scout for in-store jewelry gurus, jewelry apprentices, and jewelry artisans. Message us to inquire.
Thanks for checking out our core values!
The overall goal of Judith Bright Jewelry is to have a compassionate, supportive all-female work environment that allows us to create a beautiful and soulful handmade product that sustains us and our families. xx, jb
Judith Bright is a great place to work! We have a very competitive benefits program for a company so small. Because we value our employees, we make their health and happiness a priority. Our peeps work hard and we work hard to keep improving our offerings.
Full health benefits with BlueCross/BlueShield- the entire premium is paid by us!
We'll create and contribute $1000/year to a Health Savings Account (HSA) through our plan with Bank of America for you to use on prescriptions, additional charges at office visits, glasses, contacts and much more.
Start the job with 1 week of Paid Time Off (PTO) to use for the first 6 months you are with us. After 6 months, you will receive another 1 week of PTO of paid vacation. After that, you will receive 3 weeks of PTO.
All Holidays paid
Paid day off for your birthday
Paid bereavement & sick leave
401K program with employer matching
Long-term Disability Insurance
Employee Assistance Program
and many more...
Thanks for checking out our core values! I believe that for a company to be successful, a company’s values have to align with the employee’s values. These have manifested over the years to the ten you see here. The overall goal of Judith Bright Jewelry is to have a compassionate, supportive all-female work environment that allows us to create a beautiful and soulful handmade product that sustains us and our families. xx, jb
1964 Born Judith La Gorce in Washington, DC
1970 Discovers mom’s jewelry box, time stands still
1972 Unfounded fear that Mom’s jewelry box has been stolen, but later found under chaise where mom hid it from burglars (and Judith). Judith breathes huge sigh of relief.
1977 Relatives tire quickly of Judith’s ‘playing ring’ game: how many ways can one stack and combine rings on a finger.
1981-1989 After working as a candy-striper, Judith chooses nursing as her career. Graduates from Vanderbilt University Nursing School in Nashville, Tenn., Heads to LA to work with AIDS patients at Cedar’s Sinai Medical Center. Ends nursing career—too exhausting and sad—and lands job as production assistant on “Growing Pains,” exhausting & complete opposite of sad.
1990 Works at Disney for an Australian film director. Main job is to help director not call every female executive “Sheila.” Successfully accomplishes this goal.
1991 Marries man with an incredibly optimistic name: Will Bright. Little does she know that this will one day become a wonderful jewelry brand moniker as well.
1992 Lands wonder-job with Quincy Jones, and finally gets serious about work.
1997 Baby boy #1 is born.
1999 Baby boy #2 is born. Judith becomes President of Quincy’s publishing company.
2001 Baby boy #3 is born. Whew! Thoughts return to the simplicity of ‘playing ring.’
2002 Retires from Quincy Jones to chase dream career as a jewelry designer.
2003 Moves family to Florence, Italy to take big-time jewelry classes. Starts drinking wine at lunch in order to fit in. Unable to wear “European” sized jeans, she buys lots of scarves instead.
2004 Family settles in Nashville, TN and Judith turns 40.
2005 Sets up Judith Bright jewelry business, spends days sketching designs, sipping cappuccinos and waxing on poetically about peridots and citrine. Actually, spends days creating jewelry like a woman possessed; nights with toothpicks in eyes doing Internet research.
2007 Glass slipper finally fits, launches website, www.judithbright.com
2008-2009 Jewelry appears on network television programs, “Gossip Girl,” “Samantha Who?,” and “The New Adventures of Old Christine.”
2010 Opens Flagship Store in The Mall at the Green Hills, Nashville, TN Jewelry appears in the major film releases, “The Back-up Plan” on Jennifer Lopez and “The Rebound” on Catherine Zeta-Jones.
2011 JB Voted “Best Handmade Jewelry” by Nashville Scene Poll, “Top 3 New Retail Stores & Top 3 Jewelry Stores”. Jewelry appears on Carla Gugino in “Mr. Popper’s Penguins & Frances McDourmand in “This Must Be The Place”. Jewelry worn by cast of TV series “Happy Endings”.
2012 JB opens store in Atlanta. Jewelry worn by Meryl Streep in “Hope Springs” and by Abbie Cornish in “Seven Psychopaths”.
2013 JB jewelry featured on the CBS TV Show “Partners”. JB donates to many charities in 2013.
2014 Judith moves out of the Mall at Green Hills to a house in the 12 South neighborhood of Nashville. Jewelry appears in feature film “Lullaby” on Anne Archer & Jessica Brown Findlay. Voted Top 3 Jewelry stores in Nashville by the Nashville Scene Poll.
2015 Judith hires 3 more full-time employees, launches a brand new website.
2016 Judith hires more people and has jewelry featured in “Bad Moms” and “Lights Out”.
2017 Atlanta location moves to space three times the size and 10 times more beautiful and installs a jewelry maker there. Jewelry featured in Silicon Valley & Mozart in the Jungle.
2018 Procures a studio space for manufacturing in Nashville. Hires additional jewelry makers to crank out more jewelry. Jewelry appears in Oscar nominated film, Three Billboards Outside of Ebbing, MO. Judith voted as a Nashville Business Journal “Woman of Influence”. Summits Mt. Kilimanjaro in Tanzania.
Absolutely! Each of our chokers and necklaces is available in many different length options! Just choose your desired length from the drop-down menu on our website! Each additional inch of length is just $5!
If you would like a length not listed on the product drop-down menu, please message us here. The charge will be proportionate to what you need! No worries, we make adjustments all the time and we are so glad to do it. We want everyone in all shapes and sizes to wear our jewelry.
Click here for our size guide.
Download our ring/cuff sizer here and make sure to print it at 100%. To use the tool, find a ring that fits the finger you are buying for and find the circle that most closely matches it. If you still are not sure you can go to any jewelry store and they will be glad to size you.
For cuffs and clasps:
Download our ring/cuff sizer here and make sure to print it at 100%. Find a piece of non-stretchy string or paper. Wrap it around your wrist. Using a pen, mark the point on the string or paper where it overlaps, forming a complete circle. Use the ruler below to determine your cuff size. Refer to the measurements on the size options on the cuff you are wanting to purchase. If you are between sizes, order the larger size.
Our passion at JB is making jewelry that is not only beautiful but meaningful. Every piece is 100% customizable within the product line, which means that you can choose your own gem, your own metal, your own combinations, and your own size. Because every single piece of our jewelry is handmade by artisans in our studio, we can customize our pieces to fit your needs and wants. That includes sizing. Bracelets and cuffs can be made to accommodate wrists of all sizes, necklaces can be shortened or extended, and rings are available in sizes that are otherwise hard to find.
We only do custom sizing and customization within our designs. For instance, you can have 90% of our jewelry in 14K Gold-Filled, Rose Gold-Filled and sterling silver and in up to 40 different gemstones.
We want you to wear your jewelry and we certainly don’t want it sitting in a drawer. That’s why we will do whatever we can to make your piece fit you and your personal style perfectly. If you receive a piece that needs an adjustment, don't hesitate to contact us!
2307 12th Ave. S Nashville, 37204
We’re in the 12 South Neighborhood of Nashville between Linden & Elmwood.
Monday-Friday 10am-6pm | Sunday 12-6pm
We have a small parking lot behind the store, but there is ample street parking. You can try 12th or you can look on Linden. There are also 2 lots across the street that offer free parking for the first hour or so.
The Factory at Franklin
230 Franklin Rd, Franklin, TN 37064
Monday-Friday 10am-6pm | Saturday 9am-6pm | Sunday 12pm-4pm