FAQ – Judith Bright

Repairs

We want to keep you in your JB, therefore we are happy to provide repairs! The fee is 15% of the original cost of your piece. The majority of jewe...

Delivery Timeline

Shipping time estimates are per USPS & FedEx Guidelines:USPS First Class Mail: 1-5 business days, uninsured.USPS Priority Mail: 1-3 business da...

Return & Exchange Policy

Return & Exchange Policy- Returns: Full refunds are available within 30 days of your original purchase. Exchanges: We accept exchanges wit...

Jewelry Care

With proper care and careful wear, your Judith Bright jewelry should last a lifetime. Here are some tips for wearing and loving your favorite one ...

Production Time

Please allow up to 3-10 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each p...

Shipping Methods

Orders are filled as they come in, regardless of the shipping method chosen. If your item is not in stock and is more complicated, expedited shippi...

I lost one of my earrings, can I buy just one?

If you lose one earring, don’t despair! We can sell you just one. Because items, gemstones, and techniques vary, we do ask that you send the old o...

Can I return an online purchase in store?

Absolutely. We offer no-hassle returns. You can either come in and get your money credited to your card, exchange it for something else, or put ...

How to Prepare a Package for Returns

Careful preparation of your package helps to ensure safe delivery. The Box Choose a box with enough room for cushioning material around the conten...

International Shipping

We do not ship internationally at this time, but we hope to at some point!

Lost or Unreceived Packages

If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packa...

Undeliverable/Refused Packages

Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due...

Cancellations / Changes to Orders

Once orders are placed, they are put in production and we cannot guarantee changes or cancellations. Please email us asap with any changes gurus@j...