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Frequently Asked Questions
Jewelry
The metals we feature in our designs are purchased only in the United States and include 14 Karat Gold-Filled and Sterling Silver. We use these metals because they provide the highest quality at the most affordable price. To learn more about our materials, read here.
We offer both semi-precious and precious gemstones, with over 40 different options. Learn more about our gemstones here.
If you have any questions about gemstone availability, feel free to email us: gurus@judithbright.com; or call us at (615) 269-5600!
Unfortunately, no. We are unable to work with any materials other than our own.
The metals we use can tarnish like solid gold, due to several factors such as perfume, perspiration, soap, chemicals, and body chemistry. Some days, depending on your ph or your lotions, your finger can darken underneath a ring. We’ve even found that when we are low on iron, our skin can darken temporarily. Luckily, you can use a silver polishing cloth and Dawn dishwashing soap to keep your jewelry looking as good as new. Sometimes our finest chains will darken permanently if they are worn constantly, showered in or swam in, in either the ocean or a pool. Learn more about our materials here.
No! Judith is super-allergic to nickel and is able to wear all of our jewelry. Learn more about our materials here.
Shipping
Delivery estimates are provided per carrier guidelines and begin once your order has completed production.
USPS Ground Advantage: 2–5 business days (includes up to $100 insurance).
UPS Ground: 2–5 business days.
UPS 2nd Day Air: Guaranteed delivery within 2 business days.
UPS Next Day Air: Guaranteed next business day delivery.
Please note: Expedited UPS services do not deliver on weekends. Business days exclude holidays.
Please allow 1–7 business days for production, processing, and handling prior to shipment, depending on the style selected. Each piece is thoughtfully handcrafted by our talented artisans with care and intention.
Orders are processed Monday–Friday as received, regardless of the shipping method chosen. Orders placed on weekends or major holidays will begin processing the following business day.
When placing your order, you may choose from several shipping options at checkout. Rates are calculated in real time using exact carrier pricing to ensure accuracy and transparency.
Complimentary Shipping Offers:
- Orders Over $100: Free USPS Ground Advantage
- Orders Over $500: Free UPS 2nd Day Air
Available Shipping Options:
- USPS Ground Advantage
- UPS Ground
- UPS 2nd Day Air
- UPS Next Day Air
If you would like to add signature confirmation to your shipment, please call us at (615) 269-5600, and we’ll be happy to assist.
For international shipping inquiries, please reach out to us and we will see what we can do!
If your package is lost in transit, Judith Bright will gladly assist in working with the carrier to help resolve the issue. However, once a package is in the carrier’s possession and/or marked as delivered with proof of delivery, we are not responsible for lost or stolen items.
For orders over $300, we strongly recommend selecting UPS 2nd Day Air or UPS Next Day Air for added security and reliability.
To be eligible for a replacement in the event of a lost or stolen package, Package Protection must have been purchased at checkout. Package Protection covers shipments that are lost in transit or stolen after delivery. Without Package Protection, Judith Bright is not responsible for lost or stolen packages.
We also encourage selecting a secure delivery address and choosing your shipping method accordingly.
Because every piece is thoughtfully handcrafted to order, production begins shortly after purchase. We are therefore unable to guarantee order changes or cancellations.
For immediate assistance, please call us during business hours, or email gurus@judithbright.com, and our team will be happy to help!
Absolutely! Call us at (615) 269-5600 soon as you can, and we’ll gladly help you select the perfect piece. It will be beautifully wrapped, carefully packaged, and on its way to you right away.
Sizing
Click here for our size guide.
For rings:
Download our ring/cuff sizer here and make sure to print it at 100%. To use the tool, find a ring that fits the finger you are buying for and find the circle that most closely matches it. If you still are not sure you can go to any jewelry store and they will be glad to size you.
For cuffs and clasps:
Download our ring/cuff sizer here and make sure to print it at 100%. Find a piece of non-stretchy string or paper. Wrap it around your wrist. Using a pen, mark the point on the string or paper where it overlaps, forming a complete circle. Use the ruler below to determine your cuff size. Refer to the measurements on the size options on the cuff you are wanting to purchase. If you are between sizes, order the larger size.
Care & Repairs
With proper care and careful wear, your Judith Bright jewelry should last a lifetime. Here are some tips for wearing and loving your favorite one of a kind, handmade pieces:
— Do not wear your jewelry in the shower, bath, swimming pool or ocean. Our metals are of high quality, but water will always find a way to wear away at metal.
— Wait until all lotion, sunscreen, medicine, and perfume are dry before putting on your jewelry.
— For cleaning, gold filled and silver jewelry can be treated the same way- using your silver polishing cloth and then gently clean with Dawn dish soap and warm water. For some pieces, it may be appropriate to use a soft-bristled toothbrush to clean them. When you are not wearing your jewelry, place it in a cloth bag to halt the tarnishing process.
We want to keep you in your JB, therefore we are happy to provide repairs! For more information, check out our repair page.
Absolutely! If you would like a length not listed on a product drop-down menu, please message us here. If you need an extension added onto an existing necklace, please fill out our repair form. The charge will be proportionate to what you need.
If you lose one earring, don’t despair! We can sell you just one. Because items, gemstones, and techniques vary, we do ask that you send the old one into the Studio so that we can make a match and clean it up for you; please fill out and include the repair form with your earring.
Exchanges & Returns
We want you to love your jewelry—and wear it often. If it’s not quite right, no worries! Whether you’d prefer a different stone or metal, or simply changed your mind, we’re happy to help with an exchange or return. We want you to feel as good about your jewelry as you do about shopping with us. At Judith Bright, we see you as we do our BFF, our mom, and our sister, and you can expect to be treated as such!
Return & Exchange Policy-
- Returns: Full refunds are available within 30 days of your original purchase.
- Exchanges: We accept exchanges within 60 days of purchase.
- Jewelry must be unworn, in its original condition, preferably returned in the original packaging.
- A proof of purchase is required—either a receipt or the name of the original purchaser.
Please note that shipping and rush fees are non-refundable. Additionally, Judith Bright LLC reserves the right to deny returns that do not meet the stated return conditions.
Initiating a Return or Exchange
- Download our Return and Exchanges form and fill out all info regarding your return or exchange.
- Package the item(s) you are exchanging or returning (preferably in the same packaging you received). If you no longer have that, please make sure to package your jewelry in a padded envelope or a box to prevent any damage during transit.
- Email us at gurus@judithbright.com to receive a pre-paid shipping label.
- Finally, drop the package in your mailbox or drop it off at your local post office.
Email gurus@judithbright.com if you have any questions or need assistance.
As long as your order falls within our return and exchange window, we are happy to assist you! To initiate a return or exchange, please visit our returns page.
We offer complimentary size exchanges within our 60-day exchange period. If your ring falls outside of that window, please reach out to us and we may be able to help!
To initiate a standard size exchange, please visit our returns page.
Company
I believe that for a company to be successful, a company’s values have to align with the employee’s values. These have manifested over the years to the ten you see here.
The overall goal of Judith Bright Jewelry is to have a compassionate and supportive work environment that allows us to create a beautiful and soulful handmade product that sustains us and our families. xx, jb
The company was founded by Judith Bright in Nashville, TN in 2005 following a lifelong passion for jewelry and design.
She learned some jewelry-making techniques at Barnsdall Art Park in Los Angeles and during a family Gap Year in Italy, took silversmithing & wax carving classes at Le Arti Orafe school in Florence. She and her family chose Nashville for the entrepreneur-friendly environment. She worked for 2 years teaching herself to make wire-wrapped jewelry and learning about materials and gemstones. She worked on her process and her design voice while selling jewelry from her basement.
Discovering a niche in the market during the recession, the timing was right for her brand of jewelry which is technically called "bridge jewelry". It bridges the gap between fashion and fine jewelry. The difference is in the affordable, but quality materials of semi-precious gemstones, 14K Gold-Filled & Sterling Silver metals and the method of jewelry-making involving securing gemstones with wire, not using heat or chemicals in the production process.
She launched her first website in 2007 and held an open studio on Fridays. She then moved to home shows in Nashville and in various cities across the country. She opened her first store in Nashville in 2010 and now has her flagship store in the 12 South neighborhood of Nashville. The company employs 4 full-time jewelry artisans and 6 Judith Bright jewelry gurus in sales, production, and management, along with our team of part-timers, seasonal sales associates, and college/high school interns.
Nashville, TN
We’re in the 12 South Neighborhood of Nashville between Linden & Elmwood.
2307 12th Ave. S Nashville, 37204
Parking: We have a small parking lot behind the store and a paid lot across the street.
Contact Us
You can call us at 615.269.5600 or email us at gurus@judithbright.com.
Careers
We are currently not hiring, but if you would like to send us your resume for future considerations, please email it to: gurus@judithbright.com. Shine Bright!
Judith Bright is a great place to work! We have a very competitive benefits program for a company so small. Because we value our employees, we make their health and happiness a priority. Our peeps work hard and we work hard to keep improving our offerings.
Full health benefits with United Healthcare - the entire premium is paid by us! Plus Vision and Dental coverage.
We'll create and contribute $1000/year to a Health Savings Account (HSA) through our plan with Bank of America for you to use on prescriptions, additional charges at office visits, glasses, contacts and much more.
Start the job with 1 week of Paid Time Off (PTO) to use for the first 6 months you are with us. After 6 months, you will receive another 1 week of PTO of paid vacation. After that, you will receive 3 weeks of PTO.
- All Holidays paid
- Paid day off for your birthday
- Paid bereavement, maternity & sick leave
- 401K program with employer matching
- Life Insurance
- Long-term Disability Insurance
- End of year profit sharing
- and many more...








