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Frequently Asked Questions
If you don't find the answers you're looking for below, call our gurus at 615.269.5600!
Jewelry
The metals we feature in our designs are purchased only in the United States and include 14 Karat Gold-Filled and Sterling Silver. We use these metals because they provide the highest quality at the most affordable price.
14K Gold-filled is a durable gold product affording the look of solid gold at a fraction of the cost. It is made by bonding a layer of 14K Gold to a base metal, usually brass, through heat and pressure. (Think of the base metal as a sponge and the layer of gold filling in the holes when heated.) It is sturdier than gold plate — which has an ultra-thin coating and can turn colors and eventually chip off — or vermeil, which can rub off through normal wear. 14/20 Gold-Filled materials are regulated by the Federal Trade Commission and must contain 1/20th of 14K Gold.
If you can wear gold, you can wear gold-filled without worries of an allergic reaction as all of our jewelry is nickel-free. Judith is very allergic to nickel and can wear every piece in the line with no problem.
We offer Argentium Sterling Silver where possible, because it is a pure silver with the alloy Germanium (rather than the usual copper), which reduces tarnishing considerably.
See a complete list of gemstones we carry as well as their metaphysical properties! We carry all of our gemstones in our smallest size (rondelle), however not each of our gemstones is available in every size offered. If you have any questions about gemstone availability, feel free to email us here; or call one of our Nashville or Franklin gurus at (615) 269-5600!
Unfortunately, no. We are unable to work with any materials other than our own.
No! That’s never a good idea with any of your jewelry.
The metals we use can tarnish like solid gold, due to several factors such as perfume, perspiration, soap, chemicals, and body chemistry. Some days, depending on your ph or your lotions, your finger can darken underneath a ring. We’ve even found that when we are low on iron, our skin can darken temporarily. Luckily, you can use a silver polishing cloth and Dawn dishwashing soap to keep your jewelry looking as good as new. Sometimes our finest chains will darken permanently if they are worn constantly, showered in or swam in, in either the ocean or a pool.
No! Judith is super-allergic to nickel and is able to wear all of our jewelry.
Absolutely! If you would like a length not listed on the product drop-down menu, please message us here. The charge will be proportionate to what you need. No worries, we make adjustments all the time and we are so glad to do it!
Our passion at JB is making jewelry that is not only beautiful but meaningful. Every piece is 100% customizable within the product line, which means that you can choose your own gem, your own metal, your own combinations, and your own size. Because every single piece of our jewelry is handmade by artisans in our studio, we can customize our pieces to fit your needs and wants. That includes sizing. Bracelets and cuffs can be made to accommodate wrists of all sizes, necklaces can be shortened or extended, and rings are available in sizes that are otherwise hard to find.
Shipping
Shipping time estimates are per USPS & FedEx Guidelines:
USPS First Class Mail: 1-5 business days, uninsured.
USPS Priority Mail: 1-3 business days, insured up to $50.00.
FedEX2nd Day: Delivery by 4:30 p.m. in 2 business days to most areas, by 8 p.m. to residences. Available throughout all 50 states.**does not deliver on Saturday or Sunday**
FedEx Standard Overnight: for delivery by 3 p.m. to most addresses, and by 8 p.m. to residences. **does not deliver on Saturday or Sunday**
Please allow up to 3-10 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each piece, handcrafted with heart and soul by one of our talented artisans!
Orders are processed and fulfilled Monday-Friday as they come in, regardless of the shipping method chosen. Custom orders placed on Saturday and Sunday are processed the following business day. If your order is placed on or during a major holiday, your order will be processed the following business day.
Our items are available in a staggering combination of around 30,000 different options, therefore retail stock comes in limited supply. If you need something in a pinch, please email us at gurus@judithbright.com and we’ll let you know what’s ready to roll.
When placing an order, you have several shipping options available, each with its own cost and delivery time frame. Here’s a breakdown of our shipping costs and services:
USPS Standard Shipping:
Orders Under $75: $3.99
Orders Over $75: Free
USPS Priority Mail: $10
FedEx 2nd Day: $12
FedEx 2nd Day + Signature Required: $15
USPS Priority + Signature Required: $15
FedEx Standard Overnight: $25
Orders are filled as they come in,regardless of the shipping method chosen. If your item is not in stock and is more complicated, expedited shipping will get it there more quickly once it has been made. We pride ourselves on a quick turnaround, but we want to manage your expectations as best we can! That said, we have thousands of items in stock in our stores so we'll definitely have something if you are in a pinch. Just give us a call at (615) 269-5600 and we’ll let you know what awesome things we have on hand.We may have to make your jewelry if we do not have it in stock.In that case, it could take up to 7-10 business days before your item is ready to ship, depending on the complexity of the item. If you are in a bind or have an event, don’t worry because we’ve got your back! Just email us via gurus@judithbright.comand we’ll do whatever we can to get your jewelry to you or to whomever you are gifting.
We do not ship internationally at this time, but we hope to at some point!
If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packages once they are in the hands of USPS and/or proof of delivery is generated.
For all orders over $300 we strongly recommend choosing USPS plus Signature or FedEx 2day shipping.
Since we cannot be responsible for delivered packages that have been lost or stolen, we highly recommend selecting a delivery address that you trust and select a shipping method accordingly.
Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due to customer error will incur a $5.00 restocking/reshipping fee. A restocking & reshipping fee will be applied to the final refund amount or charged upon re-shipment of the order once the original package is received in-house.
Once orders are placed, they are put in production and we cannot guarantee changes or cancellations. Please email us asap with any changes gurus@judithbright.com and we'll do our best to help!
Yes, absolutely. Just call us at (615) 269-5600 as soon as possible, and if there's enough time, we'll do what we can to make it happen for you! We’ll help you find something great, we'll get it wrapped, packaged up and run it over to FedEx.
Sizing
Click here for our size guide.
For rings:
Download our ring/cuff sizer here and make sure to print it at 100%. To use the tool, find a ring that fits the finger you are buying for and find the circle that most closely matches it. If you still are not sure you can go to any jewelry store and they will be glad to size you.
For cuffs and clasps:
Download our ring/cuff sizer here and make sure to print it at 100%. Find a piece of non-stretchy string or paper. Wrap it around your wrist. Using a pen, mark the point on the string or paper where it overlaps, forming a complete circle. Use the ruler below to determine your cuff size. Refer to the measurements on the size options on the cuff you are wanting to purchase. If you are between sizes, order the larger size.
Care & Repairs
With proper care and careful wear, your Judith Bright jewelry should last a lifetime. Here are some tips for wearing and loving your favorite one of a kind, handmade pieces:
— Do not wear your jewelry in the shower, bath, swimming pool or ocean. Our metals are of high quality, but water will always find a way to wear away at metal.
— Wait until all lotion, sunscreen, medicine, and perfume are dry before putting on your jewelry.
— For cleaning, gold filled and silver jewelry can be treated the same way- using your silver polishing cloth and then gently clean with Dawn dish soap and warm water. For some pieces, it may be appropriate to use a soft-bristled toothbrush to clean them. When you are not wearing your jewelry, place it in a cloth bag to halt the tarnishing process.
We want to keep you in your JB, therefore we are happy to provide repairs! The fee is 15% of the original cost of your piece.
The majority of jewelry that comes back for repair is not due to how it is made, but rather improper care of jewelry. Please understand that if we receive your piece and it needs repair due to how it was assembled, we will process it with no fee!
With proper care and careful wear, your Judith Bright jewelry should last a lifetime. If you do happen to need a repair, follow the steps below. If your jewelry arrived broken, please email gurus@judithbright.com.
*Please note: holiday repair cut-off is November 15th. Any repairs received after this date, will not be processed until after the new year.
REPAIR PROCESS:
1. Fill out the repair form. (don't forget to tell us your size!)
2. Bring your jewelry and form into a Judith Bright store or ship it to:
P.O. Box 120219 Nashville, TN 37212
3. If you are shipping your item, we recommend using USPS Priority Mail or a private carrier like FedEx or UPS. Judith Bright is not responsible for shipping fees associated with mailing in your item.
4. Standard repairs can take up to 10 weeks. We offer an expedited repair service for those who need their repairs completed urgently. To accommodate these requests, we charge an additional rush fee of $30.00. Please note that this service is available on a case-by-case basis and is subject to approval. We assess each request individually to ensure that we can meet the revised timeline without compromising the quality of our work. If you require faster turnaround, please contact us at gurus@judithbright.com.
5. Once your repair is complete we will contact you for pick up at one of our stores or we will ship it back to you compliments of JB!
Thank you so much!
xx, JB Guru
If you lose one earring, don’t despair! We can sell you just one. Because items, gemstones, and techniques vary, we do ask that you send the old one into the Nashville studio so that we can make a match and clean it up for you. Please include the repair form with your jewelry as well as your return address and a phone number where we can easily reach you to when we call for your credit card number. The shipping back to you will be on us, as usual! Please allow up to 7-10 business days.
Judith Bright Jewelry
3820 Charlotte Ave. #126
Nashville, TN 37209
Our XL Hoops are hand-hammered and hand-formed. They are very delicate. Please handle with care. Resist the urge to pull on them or twist them. Be the most careful when you are removing them. We all wear them and when handled with care, they will retain their original shape. If yours have lost their shape, please return them and we will restore them to their original shape.
Our beads are made from real sandalwood. Sandalwood is rare and should be treated carefully. Please do not get them wet or sweaty as that will cause them to dry out and turn white. Imagine putting a glass of water on an unfinished table and how that creates a white ring. It’s the same process. If you find yours to be dried out, please send them back to the store or drop them by and we’ll refresh them with some sandalwood oils. If you find them losing their smell, put them in a ziplock bag overnight and their scent should be restored. You could also call our Nashville store to purchase sandalwood oil! Just be sure to use no more than one drop of oil!
Often people wear perfume and lotions and the beads take on that smell. If you wear them a lot - and we hope you do - they will definitely start to smell more like you!
They will also "get good" meaning they will become darker and shinier. The beads are strung on traditional elastic. The best way for the bracelets to retain their shape is for you to roll them off your arm. Resist pulling on them prior to removing them. Nothing will stretch them out faster.
Our eternally popular hoops close with a Y closure mechanism. The post through the ear clicks down into a Y shape. If it gets loose, please squeeze the bottom of the Y. If it’s too tight, simply put your fingernail down into the Y to loosen it up a bit. People who wear our posts tend to wear them all the time. They will get loose simply by repetition of wear. It’s a pretty straightforward process, but please feel free to contact us for an explanation if it is at all confusing.
Our nested jewelry pieces are delicate mini-sculptures with only a dab of glue to secure the hand wire wrapping. Please treat with care and resist applying pressure to the wire surrounding the gemstones. Ease the backs onto post earrings, and handle rings by their shanks, and nested cuffs and bangles by the metal only. With proper care, your Judith Bright jewelry will last a lifetime!
Exchanges & Returns
We want you to wear your jewelry - and love it. If you don’t, just send it back to us! For example, if you’d like a different stone or metal, we’re happy to swap it out. We want you to feel as good about your jewelry as you do about us. We see you as we do our BFF, our mom, and our sister, and you can expect to be treated as such!
Judith Bright LLC happily accepts returns for a full refund in the original form of payment within 60 days of original purchase and exchanges within 120 days of your initial purchase.
Returned jewelry must be unworn and in its original condition to be accepted as a return or exchange. Be sure to have your jewelry returned or exchanged in its original packaging.
A Judith Bright associate must be able to locate the original purchase in our system for proof of purchase, with either a receipt copy or the name of the original purchaser.
Judith Bright LLC reserves the right to exercise discretion in denying returns due to the condition of the product or lack of proof of purchase. Express shipping on an original order is non-refundable.
INITIATING A RETURN OR EXCHANGE
- Download our Return and Exchanges form and fill out all info regarding your return or exchange.
- Package the item(s) you are exchanging or returning (preferably in the same packaging you received). If you no longer have that, please make sure to package your jewelry in a padded envelope or a box to prevent any damage during transit.
- Email us at gurus@judithbright.com to receive a pre-paid shipping label.
- Finally, drop the package in your mailbox or drop it off at your local post office.
Email gurus@judithbright.com if you have any questions or need assistance.
Absolutely. We offer no-hassle returns.You can either come in and get your money credited to your card, exchange it for something else, or put the balance on a gift card to use in the future.
Company
Thanks for checking out our core values! I believe that for a company to be successful, a company’s values have to align with the employee’s values. These have manifested over the years to the ten you see here.
The overall goal of Judith Bright Jewelry is to have a compassionate, supportive all-female work environment that allows us to create a beautiful and soulful handmade product that sustains us and our families. xx, jb
The company was founded by Judith Bright in Nashville, TN in 2005 following a lifelong passion for jewelry and design.
She learned some jewelry-making techniques at Barnsdall Art Park in Los Angeles and during a family Gap Year in Italy, took silversmithing & wax carving classes at Le Arti Orafe school in Florence. She and her family chose Nashville for the entrepreneur-friendly environment. She worked for 2 years teaching herself to make wire-wrapped jewelry and learning about materials and gemstones. She worked on her process and her design voice while selling jewelry from her basement.
Discovering a niche in the market during the recession, the timing was right for her brand of jewelry which is technically called "bridge jewelry". It bridges the gap between fashion and fine jewelry. The difference is in the affordable, but quality materials of semi-precious gemstones, 14K Gold-Filled & Sterling Silver metals and the method of jewelry-making involving securing gemstones with wire, not using heat or chemicals in the production process.
She launched her first website in 2007 and held an open studio on Fridays. She then moved to home shows in Nashville and in various cities across the country. She opened her first store in Nashville in 2010 and now has 2 stores in the Nashville area and 1 store in Franklin, TN. The company employs 8 full-time jewelry artisans and 12 Judith Bright jewelry gurus in sales, production, and management, along with our team of part-timers, seasonal sales associates, and college/high school interns.
1964 Born Judith La Gorce in Washington, DC
1970 Discovers mom’s jewelry box, time stands still
1972 Unfounded fear that Mom’s jewelry box has been stolen, but later found under chaise where mom hid it from burglars (and Judith). Judith breathes huge sigh of relief.
1977 Relatives tire quickly of Judith’s ‘playing ring’ game: how many ways can one stack and combine rings on a finger.
1981-1989 After working as a candy-striper, Judith chooses nursing as her career. Graduates from Vanderbilt University Nursing School in Nashville, Tenn., Heads to LA to work with AIDS patients at Cedar’s Sinai Medical Center. Ends nursing career—too exhausting and sad—and lands job as production assistant on “Growing Pains,” exhausting & complete opposite of sad.
1990 Works at Disney for an Australian film director. Main job is to help director not call every female executive “Sheila.” Successfully accomplishes this goal.
1991 Marries man with an incredibly optimistic name: Will Bright. Little does she know that this will one day become a wonderful jewelry brand moniker as well.
1992 Lands wonder-job with Quincy Jones, and finally gets serious about work.
1997 Baby boy #1 is born.
1999 Baby boy #2 is born. Judith becomes President of Quincy’s publishing company.
2001 Baby boy #3 is born. Whew! Thoughts return to the simplicity of ‘playing ring.’
2002 Retires from Quincy Jones to chase dream career as a jewelry designer.
2003 Moves family to Florence, Italy to take big-time jewelry classes. Starts drinking wine at lunch in order to fit in. Unable to wear “European” sized jeans, she buys lots of scarves instead.
2004 Family settles in Nashville, TN and Judith turns 40.
2005 Sets up Judith Bright jewelry business, spends days sketching designs, sipping cappuccinos and waxing on poetically about peridots and citrine. Actually, spends days creating jewelry like a woman possessed; nights with toothpicks in eyes doing Internet research.
2007 Glass slipper finally fits, launches website, www.judithbright.com
2008-2009 Jewelry appears on network television programs, “Gossip Girl,” “Samantha Who?,” and “The New Adventures of Old Christine.”
2010 Opens Flagship Store in The Mall at the Green Hills, Nashville, TN Jewelry appears in the major film releases, “The Back-up Plan” on Jennifer Lopez and “The Rebound” on Catherine Zeta-Jones.
2011 JB Voted “Best Handmade Jewelry” by Nashville Scene Poll, “Top 3 New Retail Stores & Top 3 Jewelry Stores”. Jewelry appears on Carla Gugino in “Mr. Popper’s Penguins & Frances McDourmand in “This Must Be The Place”. Jewelry worn by cast of TV series “Happy Endings”.
2012 JB opens store in Atlanta. Jewelry worn by Meryl Streep in “Hope Springs” and by Abbie Cornish in “Seven Psychopaths”.
2013 JB jewelry featured on the CBS TV Show “Partners”. JB donates to many charities in 2013.
2014 Judith moves out of the Mall at Green Hills to a house in the 12 South neighborhood of Nashville. Jewelry appears in feature film “Lullaby” on Anne Archer & Jessica Brown Findlay. Voted Top 3 Jewelry stores in Nashville by the Nashville Scene Poll.
2015 Judith hires 3 more full-time employees, launches a brand new website.
2016 Judith hires more people and has jewelry featured in “Bad Moms” and “Lights Out”.
2017 Atlanta location moves to space three times the size and 10 times more beautiful and installs a jewelry maker there. Jewelry featured in Silicon Valley & Mozart in the Jungle.
2018 Procures a studio space for manufacturing in Nashville. Hires additional jewelry makers to crank out more jewelry. Jewelry appears in Oscar nominated film, Three Billboards Outside of Ebbing, MO. Judith voted as a Nashville Business Journal “Woman of Influence”. Summits Mt. Kilimanjaro in Tanzania.
2019 Judith travels to Israel, Hong Kong, and Croatia, Becomes the Community Chair for the Nashville Chapter of the Entrepreneur's Organization. Joins the Advisory board to the Vanderbilt University School of Nursing. Joins the McWhorter Circle at the Nashville Entrepreneur Center. Raced her boys down the slopes after Christmas. Her blue ski helmet ponytail was apparently very embarrassing to said boys.
2020 Things were going swimmingly, then COVID hit. Our stores were closed for 4 months. During that time, we said a sad goodbye to our Atlanta store and opened in Franklin, TN at The Factory. The JB team rallied and persevered. Judith named as Most Admired CEOs by The Nashville Business Journal.
2021 Life returns to almost normal, the stores are in full-swing and we are nominated as one of the best places to work in Nashville by the Nashville Business Journal. New designs are flowing and some archival pieces return. We open a new store with an open-studio concept at L&L Market in The Nations neighborhood in West Nashville.
2022 Judith becomes certified as an End-of-Life Doula by the Conscious Dying Institute and volunteers at Alive Hospice in Nashville. She embarks on the Leadership Nashville year-long cohort. Several designs emerged and innovations made on existing lines.
Nashville, TN
We’re in the 12 South Neighborhood of Nashville between Linden & Elmwood.
2307 12th Ave. S Nashville, 37204
Parking: We have a small parking lot behind the store, but there is ample street parking.
Franklin, TN
The Factory at Franklin
230 Franklin Rd, Franklin, TN 37064
Parking: There is abundant parking, we are between the entrances between Honest Coffee & Five Daughter's Bakery
Contact Us
You can call us at 615.269.5600 or email us at gurus@judithbright.com.
Careers
We're hiring! — Part-Time Sales Associate located in Nashville and Franklin
The Sales Associate will be responsible for greeting customers, assisting with sales, providing product knowledge, managing inventory, and performing general retail duties such as opening and closing the store.
Please email gurus@judithbright.com to submit your resumé!
Judith Bright is a great place to work! We have a very competitive benefits program for a company so small. Because we value our employees, we make their health and happiness a priority. Our peeps work hard and we work hard to keep improving our offerings.
Full health benefits with BlueCross/BlueShield- the entire premium is paid by us! Plus Vision and Dental coverage.
We'll create and contribute $1000/year to a Health Savings Account (HSA) through our plan with Bank of America for you to use on prescriptions, additional charges at office visits, glasses, contacts and much more.
Start the job with 1 week of Paid Time Off (PTO) to use for the first 6 months you are with us. After 6 months, you will receive another 1 week of PTO of paid vacation. After that, you will receive 3 weeks of PTO.
All Holidays paid
Paid day off for your birthday
Paid bereavement & sick leave
401K program with employer matching
Life Insurance
Long-term Disability Insurance
Travel Insurance
Employee Assistance Program
and many more...