Still have questions? Email us and we'll be happy to assist.
Please allow 7-10 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each piece, handcrafted with heart and soul by one of our talented artisans!
Items in the Readymade collection are taken to the post office the same day if ordered by 12pm CST Monday to Friday. If ordered after 12pm, they are taken to the post office the next business day. If you need something sooner, just message us — we always do our best to help!
Orders are processed and fulfilled Monday-Friday as they come in, regardless of the shipping method chosen. Custom orders placed on Saturday and Sunday are processed the following business day. If your order is placed on or during a major holiday, your order will be processed the following business day. Orders containing items in-stock placed prior to 12 PM CST Monday-Friday will be taken to the post office the same day. After 12 PM CST orders will go out the following business day.
Our items are available in a staggering combination of around 30,000 different options, therefore retail stock comes in limited supply. If you need something in a pinch, please contact us and we’ll let you know what’s ready to roll.
A selection of Judith Bright pieces are available in our Readymade Collection. Items in the Readymade collection are taken to the post office the same day if ordered by 12pm CST Monday to Friday. If ordered after 12pm, they are taken to the post office the next business day. If you need something sooner, just message us — we always do our best to help!
PLEASE NOTE: If Readymade items are combined with regular items in your cart, they will go into our standard production queue. Judith Bright does not offer split shipments. If you need the Readymade item immediately, we suggest you order it separately from items that are not in the Readymade collection.
SHIPPING TIMES: If you need a Readymade item shipped quickly, we recommend upgrading your shipping to priority or FedEx overnight at checkout due to the current USPS processing times.
If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packages once they are in the hands of USPS and/or proof of delivery is generated.
All orders placed over $500.00 will automatically require a signature upon delivery regardless of the courier. For all other orders please add a note at checkout if you wish for your package to be signed for upon delivery, otherwise noted, we will assume no signature is required.
Since we cannot be responsible for delivered packages that have been lost or stolen, we highly recommend selecting a delivery address that you trust and select a shipping method accordingly.
Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due to customer error will incur a $5.00 restocking/reshipping fee. A restocking & reshipping fee will be applied to the final refund amount or charged upon re-shipment of the order once the original package is received in-house.
Once Orders are placed they are put in productions and we cannot guarantee changes or cancellations to orders, although we will do our best! Please review your order before it is placed to ensure accuracy. You will be notified via e-mail if we are able to accommodate your requests.