Still have questions? Email us and we'll be happy to assist.
Please allow up to 7-10 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each piece, handcrafted with heart and soul by one of our talented artisans!
Orders are processed and fulfilled Monday-Friday as they come in, regardless of the shipping method chosen. Custom orders placed on Saturday and Sunday are processed the following business day. If your order is placed on or during a major holiday, your order will be processed the following business day.
Our items are available in a staggering combination of around 30,000 different options, therefore retail stock comes in limited supply. If you need something in a pinch, please contact us and we’ll let you know what’s ready to roll.
If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packages once they are in the hands of USPS and/or proof of delivery is generated.
For all orders over $300 we strongly recommend choosing USPS plus Signature or FedEx 2day shipping.
Since we cannot be responsible for delivered packages that have been lost or stolen, we highly recommend selecting a delivery address that you trust and select a shipping method accordingly.
Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due to customer error will incur a $5.00 restocking/reshipping fee. A restocking & reshipping fee will be applied to the final refund amount or charged upon re-shipment of the order once the original package is received in-house.
Once Orders are placed they are put in production and we cannot guarantee changes or cancellations to orders, although we will do our best! Please review your order before it is placed to ensure accuracy. You will be notified via e-mail if we are able to accommodate your requests.