We don't expect that you will need a repair through normal, careful wear of our jewelry, but these things do happen. What sets us apart as a company is that we offer lifetime repair. Because we are so busy during the holidays, we now offer free repair from January 1st until November 20th. That said, if the repair needed is because of a malfunction of our materials, we will do our best to get it done as soon as possible during that time. If you must get your repair done during the holidays between November 20th-December 31st the repair fee will be $25.00. Please note that some gemstones may not be available immediately for repair and it may take us some time to find a similar stone. We will send you an email letting you know if you can expect a delay.